Questions About Shipping and Your Order

Pre-Orders & Shipping

Pre-orders begin September 4, 2026, while supplies last. This is a limited production release available for shipping to U.S. addresses only.

Pre-order items are not available for immediate shipment. The earliest shipments will begin after September 14, 2026, as inventory becomes available. Your credit card will be charged at the time your order is placed.

If your order includes both in-stock and pre-order items, your order may be held and shipped together once all items are available to avoid additional shipping charges. If you would like to receive your in-stock items sooner, please place them as a separate order from any pre-order items.

Once your order has shipped, delivery may take approximately 7–14 business days, depending on the shipping option selected at checkout and your delivery location.

You will receive an order confirmation after your order is placed and a separate shipping confirmation with tracking information once your order has shipped.

Shipping

Free shipping is not available for this collection. Shipping rates are calculated based on the shipping option selected at checkout and the delivery location.

Questions About Your Order

Before contacting customer support, please have your order number ready and check your spam or junk folder to make sure you are receiving your order confirmation and shipping updates.

For all questions regarding your order, including order status, tracking, delivery, missing, damaged, or incorrect items, please contact MerchSupport@brancausa.com and include your order number in the subject line.

All merchandise fulfillment and customer service inquiries are managed by our third-party fulfillment partner, Press Friends. Please do not contact Branca USA directly regarding your merchandise order, as Press Friends will be best equipped to assist you.

Returns & Damaged Items

All sales are final. We do not accept returns or exchanges for change of mind or incorrect size selection.

If your item arrives damaged or incorrect, please contact MerchSupport@brancausa.com with your order number and clear photos of the item. For damaged items, please also include photos of the outer shipping packaging.

Thank you for your support. We hope you enjoy this limited Fernet-Branca merch release!